Last updated: 9 August 2026
TRIPPIFY TREK TRAVEL AGENCY L.L.C (“Trippify”, “we”, “us” or “our”) respects your privacy and is committed to handling personal data responsibly, securely and transparently. This Policy explains how we collect, use, disclose, retain and protect personal data when you visit the Trippify Travel Guide and Blog, use its travel tools, subscribe to communications or contact us.
1. Scope
This Policy applies to the Arabic and English versions of the Trippify Travel Guide and Blog; destination, airport, passport, visa, cruise and trip-planning tools; newsletter subscriptions; and website enquiries.
The Guide may link to the main booking platform at trippify.net or to independent websites. A separate privacy policy or the terms of the relevant provider may apply when you leave the Guide, access another platform or complete a booking.
2. Data Controller
TRIPPIFY TREK TRAVEL AGENCY L.L.C
Dubai, United Arab Emirates
Telephone: +971 4 602 4999
Email: support@trippify.me
Contact form: Contact Trippify
3. Personal Data We May Collect
Data you provide
- Your name, email address and telephone number.
- The country or nationality selected within a travel tool.
- Messages and enquiries you submit.
- Travel preferences, including destination, dates, number of travellers, children’s ages and preferred hotel category.
- Newsletter subscription details and other information you provide voluntarily.
Please do not submit passport copies, payment-card details or sensitive information through the Blog’s general forms.
Data collected automatically
- IP address, device, browser and operating-system information.
- Language and time-zone settings, pages visited and time spent.
- Referral sources and interactions with tools, links and content.
- Approximate location derived from an IP address.
- Cookie and similar-technology data.
Data received from other sources
We may receive limited data from analytics and social-media platforms, hosting and security providers, email and form providers, or the main Trippify platform when follow-up is required.
4. How We Use Personal Data
- Operate, maintain and secure the website.
- Provide content or results based on the nationality, destination or preferences you select.
- Respond to enquiries and forward requested travel enquiries to the appropriate Trippify team.
- Send newsletters and offers where you have consented.
- Personalise and improve content and user experience.
- Measure website, content and campaign performance.
- Detect faults, fraud, misuse and security threats.
- Maintain records, manage privacy requests and comply with legal obligations.
- Produce aggregated statistics that do not directly identify you.
We will not use personal data for an incompatible new purpose without appropriate notice or consent where required.
5. Legal Grounds
Depending on the circumstances, we process personal data based on your consent; steps taken at your request before providing a service; compliance with legal or regulatory obligations; our legitimate interests in operating, improving and protecting the website where those interests do not override your rights; protection of vital interests where permitted; or another ground allowed by applicable law. You may withdraw consent at any time without affecting processing lawfully carried out before withdrawal.
6. Disclosure of Personal Data
We may disclose necessary data to hosting, security and backup providers; analytics and cookie-management providers; email, newsletter and form providers; professional advisers, auditors and technical providers; Trippify companies or operational teams handling your request; airlines, hotels and travel providers where you request a quotation, service or booking; official authorities where legally required; and parties involved in a corporate restructuring or transfer, subject to appropriate safeguards.
We do not sell personal data for money.
7. External Links and Embedded Content
The website may contain external links or embedded maps, videos, social-media features and other content. Third parties may collect information or set cookies under their own policies. Trippify does not control the privacy practices of independent websites, and you should review their policies before providing personal data.
8. International Transfers
Personal data may be hosted or processed by providers outside the United Arab Emirates. Where data is transferred internationally, we use safeguards required under applicable law, such as assessing the level of protection, applying suitable contractual measures or obtaining consent where necessary.
9. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this Policy and to meet legal, security and operational requirements. Retention depends on the nature of the enquiry, subscription status, consent records, fraud-prevention needs and potential disputes. When data is no longer required, we securely delete or anonymise it unless a longer period is legally required.
10. Security
We apply reasonable administrative, technical and organisational safeguards designed to protect personal data from unauthorised access, loss, misuse, alteration or disclosure. No electronic transmission or storage method is completely secure, so absolute security cannot be guaranteed.
11. Your Rights
Subject to applicable law, you may have the right to:
- Obtain information about the processing of your data and request a copy.
- Correct inaccurate or incomplete data.
- Request deletion or restriction where legally permitted.
- Object to certain processing and request data portability where applicable.
- Withdraw consent and opt out of direct marketing.
- Obtain information about international transfers and complain to the competent authority.
To exercise a right, email support@trippify.me or use our contact form. We may request reasonable information to verify your identity.
12. Marketing Communications
We send marketing emails only with consent or where otherwise permitted by law. You can unsubscribe using the link in a marketing message or by contacting us. We may still send essential service communications relating to an active request.
13. Children
The website is intended for a general audience and is not designed to knowingly collect personal data directly from children. A parent or guardian who believes a child submitted data without appropriate authorisation should contact us.
14. Automated Decision-Making
The Guide does not make decisions based solely on automated processing that produce legal or similarly significant effects. Tools may use your selections to display relevant information, but their results are guidance only and do not constitute an official visa, immigration, entry or travel-eligibility decision.
15. Changes to This Policy
We may update this Policy to reflect legal, technical or operational developments. The updated version will be published on this page with a revised “Last updated” date, and a prominent notice may be provided for material changes.
16. Contact Us
For questions or requests concerning this Policy, email support@trippify.me, call +971 4 602 4999, or use the official contact form.